Welcome Members
Please use these resources to assist you with your prescription drug plan benefits.
Resources
- Member Satisfaction Survey
- Authorization Request Form (Non-Minnesota)
- Minnesota Universal Authorization Request
- 2025 ClearScript Formulary, effective January 1, 2025
- 2025 ACA Preventive Care Medications
- About Step Therapy
- Manual Claim Form
- Diabetic Supplies – Free Meter Program
- LifeScan Free Meter Program
- Pharmacy Locator
- Specialty Pharmacy Program
- Mail Services Program
Having trouble signing in? Call the customer service number on your ID card for assistance.
Mail Service
ClearScript’s preferred home delivery service is provided by Fairview Mail Service Pharmacy
Alternatively, if your employer owns/operates a mail service pharmacy, please check your plan summary documents for additional information or directions for use.
Using Fairview Mail Service Pharmacy allows your prescriptions to be delivered to your home or other locations simply by calling 866-377-6245.
Additional resources are provided below to assist with home delivery service by Fairview:
Specialty Pharmacy
Clearscript’s preferred specialty drug provider is Fairview Specialty Pharmacy.
Alternatively, if your employer owns/operates a specialty pharmacy, please check your plan summary documents for additional information or directions for use.
Using Fairview Specialty Pharmacy allows your prescriptions to be delivered to your home or other locations simply by calling 800-595-7140.
Specialized services include:
Personal attention – Live representatives respond to your calls, usually within 30 seconds, and place monthly refill reminder calls to support your therapy and coordinate shipping/delivery. Pharmacists are available to you 24/7 when complications or concerns arise.
Patient financial advocates – Help with benefits investigation, billing questions, prior authorizations, and sources of financial assistance.
Specialized expertise – Fairview’s pharmacists and nurses have unique training and experience and work exclusively with specialty drug therapies. They are available to answer questions, offer guidance on managing common side effects, and provide clinical support to help you get the most from your medications.
Shipping with care – Prescriptions are shipped throughout the continental U.S. at no extra charge in unmarked, temperature-controlled packaging. Most prescriptions are delivered within one to two business days after ordering.